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Join our team to make a real impact in the digital consumer engagement landscape.
Just Some of the Perks Employees Enjoy
Comprehensive Benefits
Flex Time
Health Coverage
Paid Sick Time
Volunteering
Gym Memberships
Sport & Entertainment Access
Free Onsite Parking
Family Oriented
Team Events
Competitive Compensation
Casual Work Environment /
Dress Code
Who We Are
For more than 35 years, IC Group has helped the world’s leading brands connect with consumers in ways that drive measurable growth and long-term value.
Current Openings
Explore opportunities to build your career with a company that values growth, collaboration, and meaningful impact.
Customer Growth & Fan Experience Associate
- IC Engage, Toronto, Winnipeg
About Fannex
Fannex is a mobile fan engagement platform powering live, in-venue experiences across the NFL, NHL, NBA, NCAA, and minor league sports.
With 20,000+ live event activations, our technology turns smartphones into interactive game-day experiences that drive fan engagement, sponsor value, and new revenue for teams and venues.
If you like sports, technology, and seeing your work come to life inside stadiums, this role is for you.
Why You’ll Love This Role
- Work directly with pro and collegiate sports teams
- See your work live on game day—fans using what you helped launch
- Learn SaaS, sports marketing, sponsorship monetization, and data
- Build skills that lead to roles in Customer Success, Partnerships, or Growth
- Join a collaborative, fast-moving sports tech team
The Role
As a Customer Growth & Fan Experience Associate, you’ll be the primary partner to teams and venues after launch—helping them grow fan engagement, deliver great experiences, and unlock new revenue using Fannex.
You’ll work closely with customers, sales, marketing, and product teams, and you’ll have real ownership over customer success outcomes.
What You’ll Be Doing
Customer Onboarding & Success
- Lead onboarding and training sessions for new customers
- Help teams use Fannex effectively to hit engagement and revenue goals
- Share best practices for live-event execution
Fan & Partner Experience
- Be the main point of contact for customers at post-launch
- Build long-term relationships that drive retention and renewals
- Support live event activations and ensure smooth execution
Growth & Revenue Support
- Identify upsell, expansion, and renewal opportunities
- Support sponsorship and monetization strategies
- Assist with proposals, pricing guidance, and sales enablement
- Deliver product demos to prospective customers
Marketing & Campaign Support
- Support outbound campaigns and follow-ups
- Coordinate with marketing to align customer initiatives
Data & Insights
- Analyze engagement and usage data
- Create reports that show ROI for teams and sponsors
- Present insights that help customers improve performance
What Success Looks Like (6–12 Months In)
- Customers are actively using Fannex and seeing results
- You’re confidently running onboarding and training sessions
- You’re contributing to renewals, upsells, and revenue growth
- Teams trust you as a go-to partner on game day
- You are learning first-hand about sports management from your customers.
What We’re Looking For
- Strong communication skills (written, verbal, presentations)
- Comfort working with data, dashboards, and digital tools
- Organized, proactive, and comfortable juggling priorities
- Curious mindset—you like learning new technology
- Diploma or degree in Business, Marketing, Sales, or related field
- 1+ year experience in customer service, sales, marketing, or account support
Bonus Points If You Have:
- Experience with mobile apps, SaaS, or digital platforms
- Interest in sports, live events, or entertainment
- Familiarity with CRM, analytics, or AI writing/design tools
Work Style & Schedule
- Fast-paced, collaborative environment
- Some evenings and weekends during live events (with flexibility outside of game days)
- Hybrid/remote flexibility depending on location and event schedule
Application Developer
- IC Engage, Winnipeg
The Team
At IC Group Holdings Inc. (ICGH), we take a team-driven approach to deliver enterprise-grade solutions for global brands like X (formerly Twitter), Microsoft, and Bausch & Lomb. Our cross-functional collaboration is rooted in a deep understanding of client goals, business needs, and enabling technologies. Operating in a dynamic environment, we balance innovation with operational excellence while maintaining high standards in delivery efficiency, cost-effectiveness, and information security, backed by our ISO 27001 certification.
As a technology-led Consumer Engagement company, we help Fortune 500 brands transform how they connect with audiences through digital, social, mobile and live experiences. From driving sales and loyalty, escalating fan engagement, insuring risks and capturing data, our secure, high-impact solutions are built on a foundation of integrity, accountability, and long-term client partnerships. We proudly support brands that are pushing boundaries in global markets.
Headquartered in Winnipeg, Canada with operations across North America and Europe, IC Group Holdings Inc. is publicly traded on the TSX Venture Exchange. We’re a fast-moving, passionate team that thrives on innovation and problem-solving. If you’re driven to make an impact and want to work with like-minded professionals, come join us—let’s build something great together.
Who are we looking for?
We are hiring an Application Developer, to work in our Winnipeg based office on our growing Engineering team.
You will have a passion for coding and challenging solutions! You will work with a team of developers building web applications and integrating Enterprise Systems for our clients.
To do well in this role you should have a bachelor’s degree in Computer Science, and 3 years’ of experience developing complex applications.
Is this role right for you?
- Impeccable attention to detail
- Creative problem-solving ability
- Ability to work hard and deliver results under pressure
- Demonstrated ability to work on multiple projects at the same time
- Be a passionate coder
- Strong English communication (verbal/written/presentation) skills with both business and technical stakeholders.
Key Tasks
Development
In this position, the Application Developer is responsible for execution through the entire software development process (SDLC) of their systems, including working with the business teams, other .NET and HTML developers, coding/ programming, debugging and unit testing, deploying with the broader team, and support/maintenance of the program while in production.
Primary technologies used for this position are:
- NET MVC, Web API
- MS SQL Server, T-SQL
- C#
- MS IIS environment
- Other Duties Assigned
Overall, here’s what our successful candidate should possess:
- Computer Science degree (Related discipline)
- Strong experience with the development lifecycle of .NET application programming
- Usage of core .NET development tools such as Visual Studio, and other supporting tools
- Proven skills in managing code repositories, deployments, and life-cycle management via JIRA.
- Familiar with using Azure and Azure DevOps
- Understanding how to build UNIT Tests, considered an asset
- Proven development experience building applications using ASP.NET MVC framework, Web API
- In-depth knowledge of SQL servers and related technologies such as T-SQL is a requirement
- Must be capable of designing and implementing high-performance, high-volume commercial ASP.NET applications in a 7×24 environment
- Strong understanding of web security principles and practices particularly OWASP Top 10
- Working knowledge of hand-coding HTML, CSS, JavaScript/JQuery and experience building mobile responsive websites would be an asset but not required.
- Mobile app development experience in Android/IOS SDK is beneficial but not required.
- Excellent English communication skills dealing with all levels, including internal and external stakeholders (Written & Verbal)
- Strong work ethic and ability to work collaboratively in a team environment,
- Good understanding of software development lifecycles, Agile, and Waterfall
- Understanding of social networks, in particular X (formerly Twitter,) considered an asset.
Experience Requirements;
- Experience with Postman is a definite asset
- Experience in building and using web services is a distinct advantage
- Working knowledge of MS SQL Server and Microsoft IIS
- Working knowledge of development and support for REST web APIs.
- Strong experience with object-oriented design, design patterns, programming techniques, software design, and Internet technologies are essential.
- Experience developing new web services/web APIs are considered an asset
- Experience with Windows Services
- Experience with Microsoft Azure is a plus
- 3+ years prior related work experience in programming for complex applications
- 3+ years in a core .NET development environment, using C# technologies
- Familiarity with React and other front-end frameworks is a plus
- Experience with RabbitMQ or other messaging tools
Can you demonstrate experience proving;
- Ability to work under tight timelines and competing priorities.
Great assets to have would be;
- Post-secondary degree/diploma in a related discipline
- Node.JS
** This is an in-office role in our Winnipeg office.
Assistant Vice President, Casualty
- IC Insurance, Toronto
Who are we?
At Insured Creativity Inc. (ICI), part of IC Group, we are expanding our innovative, fast-moving culture to support the sports, entertainment, and general event insurance markets. As a Managing General Agent (MGA) underwriting on behalf of Lloyd’s of London, we are committed to developing cutting-edge insurance solutions through our dedicated broker network.
Backed by IC Group’s expertise in digital engagement, promotions, and risk management, we are on a mission to become the preeminent specialty underwriters in this rapidly growing global market. If you thrive in a dynamic, entrepreneurial environment and want to be part of shaping the future of event risk solutions, we’d love to hear from you!
Who we need?
We are looking for a highly motivated individual to join our team as the AVP- Casualty to help drive the company’s growth specifically in commercial P&C. The successful candidate will be a seasoned industry veteran with the ability to develop strategy, and execute in a fast-paced environment, working well independently and as part of a collaborative team.
Working in our Oakville office, this position is accountable for the new business growth, execution, oversight and daily operations of the casualty book including underwriting, expansion of DUA and administrative requirements. As AVP – Casualty, at ICI, you will need excellent analytical and organizational skills to accomplish these tasks, often balancing multiple priorities.
Is this role for you?
Strategic Planning
- Developing the annual casualty underwriting plan to meet annual ICI objectives and targets.
- Identifying broader market trends and seeking out new opportunities and projects that will help drive the organization forward towards its vision, goals, and objectives.
- Identifying, developing, and implementing additional insurance products, and relevant programs to enhance ICI’s portfolio in the specialty vertical of sports, entertainment and live events.
- Collaborating with other senior team members to help support and realize the corporate vision.
Underwriting
- Negotiating and obtaining the necessary capacity agreements, sourcing of market partners and expansion of delegated authority.
- Leading all casualty underwriting and risk management functions within ICI including risk analysis, pricing, proposal development, policy administration, invoicing, reporting (bordereaux, RIBO, other), profit commissions and claims.
- Focus on new business growth by cultivating and expanding relationships with brokers and other potential distribution partners, identifying new leads and opportunities.
- Working in conjunction with other leadership team members, brokers, and carriers to renew and expand underwriting facilities required to support corporate objectives.
- Seeking out new opportunities to support existing and emerging product lines, underwriting facilities, and risk sharing relationships.
- Fostering and developing strong client, underwriting and vendor relationships at all levels.
- Liase where necessary with broker clients to support, answer questions, recommend coverage options and provide general education to key decision makers.
- Mentor and train others where required to help expand knowledge base across various team members.
- Ensuring ICI meets all regulatory and licensing requirements in various operating jurisdictions and Underwriting requirements as it relates to our Coverholder status with Lloyd’s and other potential capacity partners.
- Operating as lead contact for all casualty underwriting facility audit requests and visits.
Other duties as assigned.
Overall, here’s what our successful candidate should possess:
- A passionate, positive, and high-energy approach
- Strong English communication skills (Verbal & Written)
- Entrepreneurial and professional mindset with impeccable written, verbal communication and organizational skills.
- Superior analytical, math acumen and problem-solving skills
- High degree of flexibility enabling success in a fast-paced environment.
- Proven ability to lead self and influence in a team environment to achieving pre-determined objectives.
- Secondary Education in a related field, or equivalent
- Minimum of 10 years’ experience in Casualty insurance underwriting, professional designation and insight required to develop the annual underwriting plan to meet ICI’s objectives and targets.
- Strong use of Microsoft suite of products, specifically Excel.
- A deep industry network to seek out new opportunities for ICI product lines, underwriting facilities, and risk sharing opportunities to move the organization toward its vision.
- The ability to effectively manage change, responding to client needs as they evolve while maintaining budget and timeline.
- Ability to work on multiple projects concurrently, meet deadlines and work under pressure, using creative problem solving.
- Highly flexible, with solid interpersonal skills to work effectively in a fast-paced environment.
- Strong work ethic and positive team attitude.
Visit us at insuredcreativity.com to learn more.
Specialist, Promotion Legal and Compliance
- IC Engage, Winnipeg
The Team
At IC Group Holdings Inc. (ICGH), we take a team-driven approach to deliver enterprise-grade solutions for global brands like X (formerly Twitter), Microsoft, and Bausch & Lomb. Our cross-functional collaboration is rooted in a deep understanding of client goals, business needs, and enabling technologies. Operating in a dynamic environment, we balance innovation with operational excellence while maintaining high standards in delivery efficiency, cost-effectiveness, and information security, backed by our ISO 27001 certification.
As a technology-led Consumer Engagement company, we help Fortune 500 brands transform how they connect with audiences through digital, social, mobile and live experiences. From driving sales and loyalty, escalating fan engagement, insuring risks and capturing data, our secure, high-impact solutions are built on a foundation of integrity, accountability, and long-term client partnerships. We proudly support brands that are pushing boundaries in global markets.
Headquartered in Winnipeg, Canada with operations across North America and Europe, IC Group Holdings Inc. is publicly traded on the TSX Venture Exchange. We’re a fast-moving, passionate team that thrives on innovation and problem-solving. If you’re driven to make an impact and want to work with like-minded professionals, come join us—let’s build something great together.
Who are we looking for?
The Specialist-Promotions Legal and Compliance will work closely with the Director- Promotion Legal and Compliance, and other leaders, ensuring the timely execution of several vital services related to our client’s consumer programs.
Do you want to work hard to help us achieve our goals as well as yours? Like the sound of a fast-paced environment and working with the world’s top brands?
If yes, you sound like the sort of personality we love at IC Group!
Is this role for you?
Strategic Planning
The Specialist- PL&C always pays close attention to the details, and never fears a challenge because you are
- Outgoing with a positive, can-do personality that is infectious.
- Highly organized, skilled at time management and task prioritization.
- Willing to work on a team that has a lot of fast-moving pieces.
- Calm; when circumstances may seem impossible to solve, you will always execute with a professional demeanor.
- An excellent communicator no matter who your audience is, or your method of communication (e.g. document writing, emails, phone calls, etc.)
- A multi-tasker who can get stuff done with a sense of urgency and pride!
- Focused on accuracy and attention to detail, as these qualities are your middle names.
- Exceptional at writing in different styles, from formal business writing to technical and legal documentation.
- An independent worker who understands how important it is to pay attention to the details.
- Efficient and experienced with MS Office; you’re not just good at navigating your way around MS Office software such as Word, Excel, Outlook, etc., you are GREAT at it!
If this sounds like you, we definitely want to hear from you!
Key Tasks
- Develop legal documentation for programs and promotions that will be delivered to clients (such as Official Rules and Regulations) and ultimately to consumers (such as prize claim documentation).
- Review promotional marketing materials, email copy and website copy with an eye to accuracy and compliance.
- Assist in the review of agreements, Terms and Conditions, policies, and similar documentation.
- Assist in communications with external legal counsel.
- Assist in document management and support on vendor management and client management processes, using a variety of resources including internal tools.
- Using internal platforms and systems, work with ICG Project Managers and Project Team members to provide support for programs and promotions.
- Correspond with customers and vendors in support of various programs
- Provide support for internal corporate legal functions as well as information security goals.
- Provide back-up coverage and support for internal team members
- Other duties as assigned.
Overall, here’s what our successful candidate should possess:
- Ability to work in-office in Winnipeg
- Exceptional English communication (verbal and written)
- Organization and time-management skills.
- Initiative and problem-solving skills are essential
- Superb attention to accuracy and detail.
- Strong work ethic, positive attitude, and a team player.
- Proven ability to work effectively under pressure, in tight timelines, in a fast-paced environment.
- Proficiency with MS Office Suite of products (Outlook, Excel, Word).
Experience Requirements;
- Minimum of 5 years of experience working in a corporate and/or legal environment, or completion of a Post Secondary Legal Assistant Program with 2 years of related experience.
Can you demonstrate experience proving;
- Ability to work under tight timelines and competing priorities.
- Critical thinking & thought leadership on project and/or program management.
Great assets to have would be;
- Knowledge of corporate and/or legal documentation and terminology is an asset.
- Experience in working in legal/compliance settings (and/or related education), including in relation to public companies
- French as an alternate language is an asset.
- Understanding of promotions/marketing.
Powering the Future of Consumer Engagement
Orchestrating powerful digital connections between brands & people.