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LOYALTY

PROMOTIONAL

TWITTER

REWARDING

MOMENTS

This is how IC Group partners with Twitter, enabling brands to have 1-1 conversations with their customers using our QWVR and ARROW platforms.

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Comprehensive benefits. Flex time. Concert access. Breakfast station. Lots of snacks. Volunteering. Gym Memberships. Jets suite. Free parking. ESOP. Family oriented. Casual work environment/dress code. Blue Bombers tickets. Espresso bar. Health coverage. Team events.

We help global brands & agencies to acquire, engage and retain customers through rewarding moments with our highly effective and secure digital rewards delivery solutions.

LOYALTY PROGRAMS

Tailored programs to build customer loyalty by improving engagement and retention.

DIGITAL PROMOTIONS

Interactive promotions designed to drive sales and maximize consumer engagement for brands.

TWITTER AUTO RESPONSE

Automatically engage consumers with highly relevant content and rewards.

Gerber Baby

PROMOTIONS Gerber Baby This popular user-generated content program involved Moms uploading a photo of their baby to MyGerber.com or posting via Instagram

Nike

Twitter Auto Response #Breaking2 With Nike's sub-2 hour marathon attempt being a ‘closed live event’, there was a real emphasis on staying

Wendy’s

Twitter Auto Response #WendysBracket In 2017, Wendy's teamed up with the NCAA to make March Madness a March to remember. Using our

Xbox

Twitter Auto Response #TwitterHaloWars #TwitterHaloWars saw us deliver the first ever playable Twitter auto response game through the 'Direct Messages' feature. A

Prevacid

Loyalty Program The Perks Program The 2014 Prevacid loyalty program was a user's one-stop destination for opportunities to win great prizes and

KitchenAid

Digital Promotions 'A Color for Every Cook' In 2015, KitchenAid fans were given the chance to make a mark on the company's

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From the Blog

The True Value of a Loyal Customer

We talk a lot about customer loyalty here at IC Group; how to build it and how to keep it. Customer loyalty

Getting Social with Dan Gingiss

Social media has continued to grow as a customer service platform, making it an essential aspect of the overall customer experience. We

How to Lower Costs AND Lift Revenue in Loyalty Programs

If you’re running a loyalty program, you probably have two main financial objectives: lower program costs and drive more revenue. In many

The Past, Present, and Future of Customer Experience with Blake Morgan

If you have questions about customer experience, tech, and all things business, Blake Morgan is the person to ask. So we did.

How Customer Experience Can Shape Loyalty

Have you ever thought about how customer experience intersects with customer loyalty? What… it’s just me!? There are so many factors that

How Brands Can Build a Passionate Consumer Base Like Sports Fans

Hey folks, welcome to ‘The Loyalty Point’ with Kelly and Anthony. What we thought we would do today is, in the spirit

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CONTACT

marketing@icgroupinc.com
www.icgroupinc.com

HEADQUARTERS

383 Dovercourt Drive
Winnipeg, MB R3Y 1G4
CANADA

T: +1 204 487 5000
F: +1 204 489 7900

USA

T: +1 800 575 5590

TORONTO

243 North Service Road W, Suite 302,
Oakville, ON L6M 3E5
CANADA

T: +1 905 608 1999

LONDON, UK

T: +1 204 487 5000

We're hiring!
We should talk.

LOYALTY PROGRAMS

DIGITAL PROMOTIONS

TWITTER AUTO RESPONSE