LOYALTY PROGRAMS CREATE RELATIONSHIPS IN THE MOMENT.
We're experts at delivering rewarding moments that drive member engagement & long-lasting loyalty.
Many of today's loyalty systems stop engaging members after 6 months - too templated, little rewards rotation, no reason to excite. Our custom strategies & technology ensure that doesn't happen.
There are 3 key components to a strong program that lasts.
POINTS
You control your economy using the revenue-driving loyalty program structure.
PROMOTIONS
Our integrated in-house promotions maximize brand experience and limit financial liability.
PEOPLE
Strategists and experts who deliver loyalty programs for Fortune 500 brands.
Raising awareness and offering a great product simply isn’t enough anymore.
Our Loyalty Services
Comprehensive services built on decades of experience delivering for Fortune 500 brands.
STRATEGY
We have years of high-level delivery success behind us. IC Group will assess your organizational readiness, tactical needs, and marry our knowledge with industry data.
DELIVERY
We execute across channels for your business needs, not the other way round. Our strategy will guide the way and our experienced team ensure that we deliver on the happy path.
MANAGEMENT
Launching a loyalty program is one milestone, evolving one to match your growing needs is a completely different story. Our team uses insights to keep your program personalized.
SUPPORT
Loyalty programs are for the long-term, in every aspect. We provide white-glove, completely comprehensive support; delivering our own rewarding moments to partners.
Experience IC Group
What underpins our success? A first-class, rewarding experience with a specialist team that’s been consistently delivering alongside big brands for decades.
Loyalty programs are a long-term investment, we’re a long-term partner.
With IC Group, you’re not relying on a platform to work perfectly or an overworked support team. We make you our priority and provide white glove service for all of your loyalty program needs. That’s how we’ve secured our own customer retention, year after year – providing a great brand experience.