Quality Assurance Analyst - Winnipeg Careers | IC Group


Quality Assurance Analyst (Digital/Web)

Please send your cover letter and resume to careers@icgroupinc.com

Who are we?

IC Group Inc works with the world’s top brands, connecting them to consumers in innovative and creative ways using a blend of our professional services and our Loyalty, Promotions and Twitter Platforms – creating hyper-effective MarTech solutions.

We are looking for highly-motivated individuals to join our team to help drive the company’s growth strategy forward over the coming years!

Who we need?

We are hiring a Quality Assurance Analyst to work in our growing Quality Assurance team.

As a summary, the Quality Assurance Analyst is responsible for maintaining standards and guiding the overall quality level of platform technologies of online web-based projects.

You will perform integration, functionality, system regression, database verification, load and acceptance testing using manual methods and testing tools.

If you are;

  • An independent worker who understands how important it is to pay attention to the details;
  • Willing to work on a team that has a lot of fast-moving pieces;
  • Focused on accuracy and attention to detail, as these qualities are your middle names;
  • Always cool as a cucumber under the most demanding conditions, even when circumstances may seem impossible to solve, you will always execute with a professional demeanor
  • An excellent communicator no matter who your audience is, or your method of communication (e.g. document writing, emails, phone calls, online chat programs, etc.)
  • A multi-tasker who can get stuff done with a sense of urgency and pride!
  • Passionate by technology and is always trying to keep yourself up to date.

We definitely want to hear from you!

Key Tasks

Testing & Analysis

  • Responsible for testing IC Group web applications
  • Work closely with project team and QA Lead to define, develop, and execute quality assurance tests
  • Write, maintain, and execute test plans according to specifications provided by Project Managers
  • Execute test cases and analyze and report test results to product teams
  • Reviewing documentation and interviewing coders, users and managers on usage feedback
  • Log, track and follow through on all software bugs, enhancements, and changes from identification to resolution using the bug database

Technical Support Management

  • Resolving customer support issues (not real-time) through a ticketing based “Help” application
  • Communicating back and forth with customers through the application
  • Running SQL queries to gather user information to resolve their issues
  • Reporting any major customer problems to Project Managers and liaising with them on response items
  • Creative problem solving

Monitor Standards Compliance

  • Perform spot audits of systems to assure compliance with established company standards for Integrity, Security and Availability

Other duties as assigned

Overall, here’s what our successful candidate should possess:

  • Excellent English verbal and written communication & interpersonal skills
  • Strong ability to multi-task
  • Exceptional attention to detail
  • Strong work ethic, positive attitude, and a team player
  • Proven ability to work effectively under pressure, in tight timelines and in a fast-paced dynamic environment
  • Technology experience with:
    • Jira
    • Zephyr
    • Microsoft Team Foundation Server
    • Microsoft Test Manager
    • SQL Web technologies in a QA environment (HTML, CSS, JavaScript, XML, and AJAX)
    • Supporting Browser, Desktop, and Mobile web application testing
    • TSQL and any database experience
    • Regression, Integration and System level test execution experience required
    • .NET platforms including ASP.NET, object-oriented programming techniques, software design, database design, and Internet technologies an asset
  • Experience with Selenium and Android Studio is a bonus
  • Executing test plans for white/black box testing
  • Creating test plans and test cases for the QA group
  • Exposure to many different products, QA methodologies, lab virtualization and computer environments
  • Understanding of RDBMS fundamentals
  • Knowledge of Scrum and Agile methodologies
  • Minimum 3 years of related experience in Quality Assurance
  • Minimum of 3 years of experience working application lifecycle in a web-based software development environment.

Please send your cover letter and resume to careers@icgroupinc.com

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