Requirements:

-3+ years experience managing projects, preferably in an online environment, with proven ability to manage multiple projects simultaneously

-University or college business degree or equivalent

-Strong leadership skills

-Strong communication skills, both written and verbal

-Impeccable attention to detail

-Flexibility with the ability to manage change quickly in order to respond to clients as their needs evolve

-Creative problem solving ability

-Ability to work hard and deliver results under pressure

-Persistence and determination to deal with challenging clients

-Results and team-oriented, decisive, with a good sense of humor

-Experience managing the Web Design / Build process is considered an asset

-Project Management Institute (PMP) certification or training is considered an asset

Requirements:

-University or college business degree or equivalent

-Project Management Professional (PMP) Certification

-7-10 years experience in project management with increasing project size and responsibility. Minimum 3 years in an online environment.

-Proven track record of consistently meeting or exceeding project outcomes for multiple completed projects, preferably in an online environment.

-A solid understanding of account services role within an advertising, marketing or PR organization.

-Knowledge and understanding of all social media platforms, their respective participants and how they are best utilized to achieve specific outcomes.

-Strong leadership/coaching skills

-Excellent facilitation/communication skills are needed. Demonstrated ability to communicate complex and highly technical concepts to technical and non-technical people (written and oral)

-Demonstrated ability to prepare project documents (e.g. progress reports, budget analysis, business cases, proposals, functional requirements, strategies, training manuals, business/technical architecture specifications, feasibility study, detailed budget submissions, etc.)

-The ability to effectively manage change ,, responding to client needs as they evolve while maintaining budget and timeline.

-Ability to work on multiple projects concurrently, meet deadlines and work under pressure, using creative problem solving.

-Experience managing the Web Design / Build process is considered an asset

The successful candidate will possess the following qualifications:

-BS in Computer Science from an accredited college or university, or equivalent diploma from a recognized educational institution

-2+ years work experience during which the primary focus of responsibility has involved a broad range of database management and administration activities

-Good knowledge of current IT and computer science concepts, issues, practices, methodologies, and trends, particularly those relevant to database design and administration

-Experience with and knowledge of database programming concepts including structured query language, stored procedures, and triggers

-Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications particularly in the areas of performance and resource usage

-Experience in working with operating systems and MS SQL to establish monitoring and logging procedure is a strong asset

-Experience with security models and concepts as it relates to database administration and access

-Experience supporting people who depend on the availability and proper operation of production IT environments, including direct support to these people through troubleshooting

-Experience with the design, management and maintenance of complex web based applications

-Experience in a Microsoft environment including ASP and ASP.NET

-Ability to establish work priorities

-Must be passionate about your career and have a strong level of intellectual curiosity and drive for self improvement

-MCDBA Certification considered a valuable asset

-Work experience as a SQL Server Administrator is a strong asset

-Experience with SQL 2008 would be considered an asset

The successful candidate will possess the following qualifications:

-A minimum of two years experience in cross-browser/platform software testing and quality assurance.

-Experience testing applications programmed in ASP.NET, SQL, Flash, HTML, XML, and JavaScript

-Experience gathering requirements, preparing formal test plans and test cases and reporting defects in a clear and timely manner

-Familiarity with web surfing, navigation, and general Internet usage and heuristics

-Demonstrated ability to meet deadlines and deliver against aggressive schedule pressures

-Excellent written and verbal communication skills

-A penchant for detail, precision and accuracy

-Experience in web development, automated scripting tools and SQL is an asset

The successful candidate will possess the following qualifications:

-5+ years prior related work experience in programming for complex applications

-4+ years in a core .NET development environment, using C# technologies

-Strong experience with the development lifecycle of .NET application programming

-Demonstrated ability to work on multiple projects at the same time

-Experience with integration of custom web applications with popular social networks

-Experience developing new web services considered an asset

-Usage of core .NET development tools such as Visual Studio, and other supporting tools

-Strong experience with object oriented design, design patterns, programming techniques, software design, and Internet technologies are essential.

-Working development knowledge of ASP and .NET 3.5 or 4.0 framework

-In-depth knowledge of SQL server and related technologies such as T-SQL is a requirement

-Must be capable of designing and implementing high performance, high volume commercial ASP.NET applications in a 7x24 environment

-Experience in building and using web services is a distinct advantage

-Working knowledge of MS SQL Server 2005 and 2008, and Microsoft IIS

-Strong work ethic and strong team approach is essential

-University degree or college diploma in a related discipline

-Impeccable attention to detail

-Creative problem solving ability

-Ability to work hard and deliver results under pressure

-Working knowledge of, hand-coding HTML, and related technologies such as CSS and JavaScript/JQuery would be an asset but not required.

-Develop client and internal reports and data exports

-Provide business users the data required for metrics and analysis

-Monitor job logs and results to ensure they are functioning as needed

-Develop new DB packages for new client programs

-Data migration and ETL creation using SSIS

-Perform SQL Code reviews

-Provide support to other developers in debugging SQL Code

-Mentor other developers in proper SQL coding standards, tips and techniques

-Help in setting and maintaining SQL coding standards

-Create and maintain documentation for all above processes and programs

-Understand PCI compliancy rules

The successful candidate will possess the following qualifications:

The candidate should possess 4-5 years of current hands-on experience with SQL Database Development including:

-Intermediate or higher level expertise with SQL Server 2005/2008

-T-SQL (transact SQL) stored procedures and triggers

-Intermediate or higher level expertise with SSIS

-Experience with .Net 2.0 and higher will be an asset

-Experience with data migrations between different/segregated SQL environments

-Knowledge of BULK INSERT, bcp, osql and sqlcmd will be a definite asset

-Some experience with database administration would be an asset

-Experience working in an application development setting including development SDLC’s in a .Net environment

-Good knowledge of the Microsoft office suite (Word, Excel, PowerPoint, Outlook)

-Documentation and technical writing skills

-Strong verbal and written communication skills

-Must be able to work independently and in a team environment.

-Needs to be a dynamic individual who can think quickly and be methodical in nature

-Must have a passion for precision and have extreme attention to detail

Job Purpose/Objectives

The role of the Systems Analyst (SA) is to define and assess business requirements to find technical solutions to meet business challenges. The incumbent must assess business requirements and determine the impact on infrastructure and application components.

As a Systems Analyst you will conduct meetings with user groups and stakeholders to gather, understand, and document product/service software requirements.

You will work directly with the business, stakeholders, clients (business and technical), digital agencies and other project teams to develop and implement business and technology solutions that meet our client’s program demands. Thus, this position will act at times as a project lead by maintaining continuous communication with key stakeholders and developers throughout development and the testing lifecycle to ensure the final product meets requirements and expected outcomes. The SA will also at times collaborate with business partners to discuss technical feasibility and the best approach to innovative design and functionality proposals. In addition the SA will:

-Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems.

-Assist in troubleshooting software application issues

-Write technical procedures and documentation for the applications including operations, user guide, etc.

-Prepare detailed flow charts and diagrams outlining systems capabilities and processes

-Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration

-Write and maintain system documentation.

The SA will focus on defining and managing both functional and non-functional requirements across multiple projects at a given time for both internal and external stakeholders. Typical deliverables include but are not limited to developing the necessary project artifacts such as logical models, user flows, information architecture, requirement definitions and other documentation as deemed necessary to properly represent the solution.

Liaising with other development teams (internally and externally) to understand requirements and issues, help in trouble shooting and diagnosing issues when required.

Supporting the quality assurance cycle by assisting the testing team, and will work with business owners to develop test case scenarios for functional enhancements. The SA will assist the project teams with troubleshooting and maintenance activities of our solutions and platforms where required.

Maintaining awareness of web technology standards and trends, and make recommendations around new implementations.

The successful candidate will possess the following qualifications:

-Post secondary degree/diploma in a related discipline (Computer Science, Management Information Systems, Commerce)

-Minimum of 5 years experience working in a web based software development environment.

-Background with;

--RDBMS technologies and modeling techniques

--Microsoft .NET, Visual Basic, Excel, Word, Outlook and HTML.

-Strong analytical and problem solving skills.

-Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;

-Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.

-Willingness to work occasionally outside of normal business hours.

-Excellent English verbal and written communication skills.

-A results oriented individual who thrives working in a fast paced environment.

SKILL & COMPETENCY REQUIREMENTS

-Strong understanding of IS Methodologies, processes and practices, and experience with functional systems analysis, modeling and design.

-Strong understanding of application lifecycle within a Web based environment

-Strong understanding of logical data modeling

-Strong understanding of Object Oriented Analysis and Design

-Strong meeting and group discussion facilitation skills

-Strong analytical and problem solving skills that rely on a structured approach to problem solving.

-Strong communication and interpersonal skills with a demonstrated ability to work effectively in a team environment.

-Effective planning and organizational skills with the ability to adapt to change and perform effectively under pressure.

-Demonstrated understanding of information technology/ information systems and their ability to enable business.

-Strong written and verbal communication skills including the ability to communicate effectively to a non-technical audience

Position Objective:

The IT Lead/Supervisor will be responsible for installing and maintaining computer hardware, printers, network devices including firewalls, Tape Backup systems, desktops and laptops, IP/Regular Phones, setup of mobiles handhelds, corporate related software tools, and various related computer room equipment for our Corporate Infrastructure.

The IT Lead will report directly to the CIO, and manages the Microsoft based environment including hardware/software of the company across several remote offices in Canada and the USA, training and consultation, recommendations to new projects in all aspects including budgetary needs, providing support for internal corporate applications, supporting our internal help desk ticketing system, leading and mentoring a small team of IT professionals, in an efficient and effective manner.

This is a technical hands-on role (80%) and lead/supervisory roll (20%).

Responsibilities include:

-Working with the CIO or designate, to develop short and long term plans, including IT policies and computer operations/procedures, budgetary planning, and special projects.

-Acting as a point of contact for the internal infrastructure and support services across the company, supporting our service desk system, assisting in trouble shooting desktop and laptop issues, troubleshoot corporate servers and network services.

-Facilitating an environment that supports creativity and innovation and recognizes precision, teamwork, and collaboration. Lead a small team of professionals throughout the week.

-Developing communications and education strategies to further understanding and adoption of information technology & security practices. Train staff in various aspects of IT process, policies and ticketing.

-Managing and maintain all of our corporate processing environments/computer rooms; operational procedures, security, firewalls, networks, remote offices, servers, and monitor services/servers for performance, efficiencies, and security. Work with the IT team to implement and manage and oversee security controls as related to PCI Compliancy, antivirus and audits, Exchange Email servers, file servers, Internet services including DSL and Cable internet systems.

The successful candidate will possess the following qualifications:

Degree or Diploma in Computer Science or related discipline

MCSE or CISSP Certification considered a very valuable asset

5+ Years of professional IT experience in a corporate support setting

We are seeking candidates with the following experience;

-In-depth knowledge of Microsoft environments (MS) include MS Server platforms, including WinServer 2008, MS Exchange 2003 and 2010, File Servers,VPN technologies

-Networking technologies including Firewalls and remote VPN devices

-Expertise in the application of technology to Microsoft-based data collection, maintenance, and distribution facilities would be an asset (SQL server, Active Directory)

-Desktop, Laptops and network printer support, configuration, maintenance, and upgrades

-Remote Desktop support for remote users

-Experience with Mobile Handhelds such as cells, smart-phones, tablets

-Hardware that supports Intel based PC’s and MAC’s

-Troubleshooting MS applications and other business tools, Office Suite, Internet Explorer, Safari and so on.

-Strong knowledge of data acquisition, maintenance, protection, restoration, and recovery technologies.

-A solid background in networking, topology and optimization including DNS

-Strong knowledge of data security technologies, including Mirror, RAID, backup, image, encryption, firewall technologies.

-Experience with SQL Server 2003/2008 considered an asset

-Detailed technical system documentation will be required as part of this position

-User guides, and “how to” guides will be required as part of this position

-Working in a PCI compliant and secure environment considered an asset

-Strong knowledge of current IT and computer science concepts, issues, practices, methodologies, and trends, particularly those relevant to IT infrastructure.

-Experience supporting people who depend on the availability and proper operation of IT environments, including direct support to these people through troubleshooting

-Must be passionate about your career and have a strong level of intellectual curiosity and drive for self improvement

Position Objective:

As a Marketing Associate, you will be responsible for supporting the Director, Product Innovation & Marketing Services and the overall Marketing Services team with the promotion of IC Group LP and IC Specialty Brokers products and services. This includes planning, launch, and execution of lead generation and client retention campaigns across online and offline marketing channels.

This role is also responsible for managing internal company communications and marketing support in day-to-day activities.

Responsibilities include:

-Support planning and implementation of internal and external marketing and communications across a diverse marketing mix. This may include online media buys, social media, email, referrals, and events.

-Directly responsible for coordination of internal communications initiatives including the staff intranet, staff surveys, and town hall meetings.

-Evaluate campaign effectiveness through test design and ongoing measurement and analysis of performance across all marketing channels.

-Where possible, directly responsible for SEO for all communications assets produced by Marketing Services.

-Coordinate internal and external creative support to design and update assets that may include case studies, PPT presentations, demos, business cards and event assets.

-Support the creation of marketing and communications assets from concept to implementation. This will include external vendor coordination.

-Where possible, directly design, write, and edit communications assets.

-Respond to research requests utilizing internal and online sources.

-Data entry as required.

-Maintaining files and databases as required.

-Preparing routine meeting and reporting documents as required.

-Organizing courier deliveries.

-Preparing letters to customers.

The successful candidate will possess the following qualifications:

-Passionate and enthusiastic about marketing and communications

-Post-secondary education in marketing and/or communications

-Experience in a marketing or sales organization is considered an asset

-Internet savvy with strong working knowledge of and experience with standard office equipment and software

-Experience with Microsoft Office required – Microsoft Project and Microsoft Visio considered an asset

-Strong planning, creativity, organization, and follow-through skills

-Ability to multi-task, work under pressure, and complete tasks quickly in a high energy environment

-Ability to work independently with minimal supervision

-Excellent written/research and verbal communication skills

-Proof reading and grammar skills

-Proficiency with Adobe Creative Suite considered an asset